THE RIGHT ONGOING TRAINING, ONGOING SUPPORT, AND PROVEN PROCESSES SELL MORE CARS.

Elite Phone Skills Academy & Consulting

It is not just about more leads. It is about tracking and maximizing them. Subpar phone skills can cost dealerships hundreds of thousands of dollars. I am here to help you drastically minimize your losses to grow your bottom line.

Free Consultation

Let my experience be your guide to sell more cars.

Sales Call Training

Get a proven video training program and sales call guides to stay on track. Online Group Training is a major key to success.

Outbound Prospecting

Your team will learn to create a solid bridge at the beginning of the call. This will lead to more traffic and supplemental car sales.

BDC Consulting

Making a BDC successful is difficult. Get a blueprint to build yours profitably. Get help every step of the way to maximize all efforts.

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The Car Business Trainer & Consultant Who Delivers

This Program and Consulting Service is over five years in the making and on the back of 16 years of success in the Automotive Industry.

This will be one of the best programs you have ever been apart of with material that is relevant today and is always transforming to stay effective for the future.

Free Consultation

Car Shoppers Are Changing Rapidly

Over the last few years, it is no secret the automotive industry has witnessed some of the biggest changes in all of it's history. The leverage has shifted to favor the customer more than ever before.

The best way to change with these times is to get ahead of it by preparing your sales team with the right skills needed to continue to drive sufficient traffic to your dealership. There is no questions, this starts with the phones.

Learn To Identify The Real Problems And Implement Solutions To Run A Profitable BDC

For any dealership who is currently operating a BDC or has attempted one in the past, it can be very challenging. I believe they are necessary to achieve more success, but often times we get lost in how to really get the most out of the department.

It Starts With Hiring

Like everything, BDC is not for everyone. It has it's unique challenges, and meeting them head on starts with the right staff.

What Does Your Dealership Offer In Training

Too many times being "Too Busy" prevents us from implementing the right training necessary for success.

Does your BDC Staff Understand The Numbers

To me, it is all about percentages. To grade the efficiency of your team, metrics must be in place and understood by everyone. This is a major key to success.

Do Not Find Yourself Stuck In The Past

Change is never easy, and it is a tough argument otherwise. With this however, it is now vital to success and sometimes survival to have your sales team understand today's customers and how they think, shop, and buy.

For this, you will need access to a more progressive way of handling sales calls, as well as when customers are in the dealership.

Free Consultation

70%

Appointment Set

50%

Show Rate

50%

Show / Sold Ratio

18%+

Closing Ratio on incoming sales calls

Ongoing Training And Support Is the Key To Everything

All high level athletes, performers, and business people alike all understand the principle of train hard and the desired results will follow.

This is the mindset your sales team will learn and adopt to increase production and close 18 - 20 plus car deals for every 100 incoming sales calls.

Client and Student Testimonials

I have been in the car business for over 20 years. I have seen a lot of training programs, and I can say Elite Phone Skills Academy is top notch. If your dealership needs help on the phones, Oscar can definitely help you get to the next level.

Marco G.

Sales Manager

I came into the car business and the BDC with no sales experience. I was unsure if I would even be able to make it, but everything I have learned over the last three years has taught me phone skills and confidence that I will continue to build a great career on.

April N.

BDC Rep

I worked with Oscar for over a year and learned how to control a sales call from start to finish. I learned the importance of goal setting and how to hit them. I made the transition to the sales floor and have much more confidence.

Monica C.

BDC Rep / Sales Consultant

I started in the BDC with Oscar and learned so much that really prepared me to start selling cars. I was able to implement all I learned from the training and became the top sales consultant within just a few months. I could not have done it without all I learned as a BDC Rep.

Cassandra S.

BDC Rep / Sales Consultant

I went from the sales floor to the BDC and worked with Oscar. I was pretty good when I got there, but working and training with Oscar was more insightful and helpful to me especially now that I am back to selling cars. Running phone ups is a breeze now.

John A.

BDC Rep / Sales Consultant

I have worked with Oscar over the last several years. I was always good with people, but struggled with more difficult customers. Working with Oscar really helped my understand how to communicate at a high level so now handling even the toughest customers is no problem.